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Last updated: September 29, 2023
Information We Collect
We may collect the following types of information:
Personal Information: If you are a website visitor without an account with us, we do not collect any information via cookies. When you register as an account with us, we may collect information such as your name, email address, and contact details. If you do register for an account with us, the personal information that we collect may include all or some of the following elements: your name, phone number, billing information, email address and postal addresses (collectively, “Account Information”). We need this information to provide our service and to meet our related contractual obligations to you.
Usage Information: We may collect information about your use of our services, including log data, device information, and location information. Once you leave our website, we do not track you. We use your website activity to assist you with technical support and to tailor our offerings to you.
How We Use Your Information
We use the collected information for the following purposes:
To Provide Services: We use your information to provide, maintain, and improve our services. We may use your Account Information to communicate with you strictly about your service through email and text messages and notices posted at our website or on your account and to provide you with customer support and other information on services and products.
To Communicate: We may use your contact information to send you updates, newsletters, or important notices. We provide options in our communications to “unsubscribe” in which case we will discontinue the respective communication and update our records accordingly.
To Ensure Security: We also use information for security purposes, including monitoring for unauthorized access and protecting against fraud.
Data Sharing and Disclosure
Third Party Service Providers: We have very limited relationships with third parties to assist us in providing our services to you. Any service provider is contractually required to maintain the confidentiality of information, if any we provide them. The contracts outline the appropriate use and handling of your information and prohibit third parties from using any of your personal information for any purposes. Vendors are required to maintain the confidentiality and privacy of the information we provide to them.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from law enforcement or government agencies, i.e. to comply with a legal process such as a court order, subpoena, search warrant, or a law enforcement request.
Your Right to Access and Control Your Personal Information
You may access, review, revise, correct, or delete the personal information provided in your registration or account profile by changing your preferences within our “Juiced Cloud” under Account Settings. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy.
Security of Personal Information
We currently maintain information protection practices and procedures that comply with industry practice to preserve the confidentiality, integrity, availability, and security of any personal data. Our security program at a minimum, includes: appropriate administrative, technical and physical safeguards and other security measures designed to ensure the confidentiality, integrity, availability, and security of Information. Appropriate practices including, but not limited to, encryption of data in transit or at rest; using appropriate firewall and antivirus software; maintaining countermeasures, operating systems and other applications with up-to-date virus definitions and security patches so as to avoid any adverse impact to client’s data; appropriate logging and alerts to monitor access controls and to assure data integrity and confidentiality; installing and operating security mechanisms in a manner sufficient to prevent unauthorized access to personal data.
Our Retention of Personal Information
We retain personal information for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations and/or resolving disputes.
Third Party Links
When you click on links on our website or through our service, you may leave our website. We are not responsible for the privacy practices of other websites and we encourage you to read the privacy statements at such websites.
Where We Store and Process Personal Information
Changes to this Policy
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